Business Lines is a simple phone service that enables service providers to address small office needs with connectivity to analog phones and key systems. With hunt groups, call screening, call forwarding, shared voicemail, and other call flow features, it’s a complete solution for small offices with simple needs.
A ready to go, easily deployed solution with high service provider margins — ideal for retail stores, service companies, and more.
Automation is built into the setup process to make it faster and more intuitive, which means customers spend less time onboarding.
Enhanced flexibility that on-premises solutions can't keep up with. Integrates with analog phones, key systems, and PBXs.
Compete with telcos, LECs, and cable providers. Leverage SMBs existing infrastructure to offer increased functionality and savings.
With Business Lines, Account Manager end users can manage all of their phone lines, hunt groups, and shared voicemail boxes on a single webpage.
SMBs can switch their business phone lines to the cloud without sacrificing reliability, quality, their existing infrastructure, or functionalities.
Alianza asked over 500 SMB decision makers what they look for when choosing a voice/communications service provider, and they ranked the below five characteristics as very important:
Too often, small business phone solutions are packed with advanced features that are never used, adding cost and complexity when all the customer really wants is for the phone to ring! Business Lines is streamlined to deliver exactly what your SMB customers need — nothing more, nothing less.
Enable quick call forwarding to an assigned business lines via star codes.
Never miss a call. Ring all business lines at once or in sequential order.
Business phone lines can share a voicemail box, get their own, or turn it off all together.
Return calls quickly by accessing voicemail messages in your email inbox.
End users can manage their services in the online Voice Portal, reducing support tickets.
Businesses can keep their phone number(s) without losing existing analog features.
In order to exceed customer expectations and deliver great customer experiences, you need to take a thoughtful approach to selecting digital technology.
The solution should be built with features that appeal to consumer’s digital driven lifestyle.
Let us show you why our cloud platform is the ideal solution to your challenges.