Custom Branding
| Did you know that the use of color can improve brand recognition by 80%? That’s huge! Now you can do more. Custom branding allows you to fully customize the Cymbus softphone app and use your own domain for the Voice Portal to give your customers a fully branded experience — and you’ll never have to explain what Alianza or Cymbus is again. Additional charges apply. |
What’s Included in Custom Branding?
- Brand the Cymbus softphone app (name, logo, icons, colors, and more)
- Use your own domain for the end user’s Voice Portal
- Send system-generated emails from your email address
- Link to your Help Desk
- Portal title, favicon, and logo
- Colors for the portal header, action buttons, and links
- Email banner, link color, and signature
- And more.
Custom branding isn’t your only option. We also offer co-branding and Cymbus branding, depending on your needs. Contact your Customer Success Manager, to determine the best option for you.
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There’s More to Cymbus Than Meets the Eye
Desktop & Mobile Apps
Our UCaaS apps for desktop (Windows, Mac) and mobile (iOS, Android), included in the Business Cloud Communications Advanced and Professional tiers, gives customers a true all-in-one communication solution across their devices.
Your Own Business Platform
Bundle all of Alianza’s business products — including Business Cloud Communications, Business Lines, Business Text Messaging, and SIP Trunking — with your own services to offer customers a complete suite.
Separate Brand
Cymbus is a separate end user technology brand for you to leverage as your own. Alianza is for service providers and Cymbus is for end users. You can immediately use Cymbus as your own brand rather than white labeling or branding.
Cymbus Makes Sales & Adoption Easier
Cymbus is a separate end user technology brand for you to leverage as your own. Alianza is for service providers and Cymbus is for end users. You can immediately use Cymbus as your own brand rather than white labeling or branding.
Market-Ready
Go to market with the Cymbus brand, without the customer having knowledge of Alianza as the provider.
Sales-Primed
Marketing teams can send prospects to Cymbus.com for clear end-user messaging, data sheets, and more.
IT-Friendly
The rich Cymbus Help Center becomes your customers first point of contact for support — rather than your team.
Cymbus Mobile App
Cymbus mobile version 6.6.1 will be available on October 27. Android and iOS apps will update automatically over the next week, or users can manually update their apps via the app store. See the Cymbus App Release Notes for details.
- Android 6.6.1 introduces a new quick access menu, so the user’s Presence, Settings, Exit, and Log Out options can be accessed from anywhere in the app.
- iOS 6.6.1 officially supports iOS 15 from Apple.
Business Cloud Communications
Voicemail Transcription
Sometimes reading a voicemail is easier than listening to it. Automatically convert voicemail to text and send them to email — with or without the audio file.
Auto-Attendant View Only
Users can open an active auto-attendant in View Only mode without the risk of making changes to a live call flow.
E911 Address Management
Limited users can manage their emergency addresses in the Voice Portal, just like Account Managers and Admin users.
Phone Number Routing Management
Admin end users on any product can change a phone number’s destination in the Voice Portal, which means they can activate an auto-attendant without your help!
Business Text Messaging
Business Text Messaging Free Trial
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Business Text Messaging: What is it?
Text-enable landlines your SMB customers with Alianza’s cloud-based Business Text Messaging (BTM). SMBs can easily resolve customer inquiries with real-time text, send reminders, promote events, automate common responses, and more via an intuitive web portal — all from the business phone number their customers already know and trust.
What’s the 90-Day Free Trial?Offer your customers a Free 90-day trial of Business Text Messaging — at no cost to yourself. To help you make the most of the offer, we have created all the marketing resources you need in a ‘Promo in a Box’ to help you get the word out fast and ramp up customer acquisition.
What is Included in the ‘Promo in a Box’?We have curated marketing and sales materials with clear call-to-actions and messaging. Each piece is easily brandable, with a quick 4 minute video showing you how. The ‘Promo in a Box’ includes the below resources;
