A decade of skyrocketing CAPEX spending, stagnant revenues, diminished margins, ongoing operating complexity and increasing competition are undermining industry growth and creating greater urgency for service providers to modernize network infrastructure. Migrating core communications – voice and unified communications (UC) – to the cloud dramatically simplifies network operations and improves service delivery to optimize the customer experience and unlock future growth.
CLOUDEDGE provides telcos with a low-risk way to minimize operational complexity and improve network management efficiencies while also expediting the route to service innovation.
For more than a decade, telcos have struggled to manage legacy services while simultaneously developing and delivering net-new capabilities. These realities hampered revenue growth and exposed telcos to competitive threats from OTT competitors who were not constrained by the need to maintain network infrastructure, optimize service reliability, and deliver full-service capabilities, often in accordance with regulatory mandates.
Aging Voice Infrastructure. Complex, costly, and resource-intensive communications infrastructure requires capital-intensive maintenance and specific knowledge from an aging workforce.
Lack of Agile Systems. Manual endpoint configuration wastes resources and impacts the ability to effectively onboard customers, vendors, and suppliers.
Softswitch Viability. Technological advancements, increasing consumer bandwidth needs, and the rising demand for collaboration tools places softswitch operators at a competitive disadvantage.
Cloud Infrastructure. Multi-region, geo-redundant architecture. Alianza manages the platform development, security, and scaling — think Netflix not Nortel!
Open APIs. Flexible and extensible integration points drive automation for ordering, provisioning, and management of communications services.
Continuous Innovation. From delivering modern unified communications today to leveraging AI-enabled tools tomorrow — our engineering teams become an extension of your product development teams.
The report offers a transformation roadmap for service providers as they face increasing operational complexity, network costs, and revenue pressures that are creating hostile market conditions across the telecommunications industry.