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Pleasant Grove, Utah and Denver, Colorado — April 26, 2022 — Alianza, Inc. and Lumen Technologies (NYSE: LUMN) today announced that Lumen will use Alianza’s cloud communications platform to strengthen its voice services portfolio and provide customers with robust, anywhere business communication functionality. Built for service providers, Alianza’s cloud communications platform is a premier cloud-native, carrier-grade platform that addresses the critical needs of Lumen’s core voice products and customer segments.

Pleasant Grove, Utah — January 31, 2022 — Today, Alianza Inc. announced new developments for its cloud communications platform that are designed to help US-based service providers more easily comply with enhanced 911 (E911) federal regulations like Kari’s Law and RAY BAUM’s Act, the latest requirement going into full effect on January 6, 2022. Together, these regulations were designed to ensure the public has greater access to emergency services and improve the potential for better emergency response outcomes — no matter what communications solution is used. The new enhancements introduced include the capability of Alianza’s Cymbus desktop and mobile softphone applications to leverage location services to dynamically route emergency calls to the nearest public safety answering point (PSAP).   

Pleasant Grove, Utah — December 13, 2021 — Today, Alianza Inc. introduced Managed Specialty Lines, a new, fully managed, end-to-end, cloud-based plain old telephone service (POTS) replacement solution for service providers. With Managed Specialty Lines, communication service providers can quickly and efficiently address the expansive market opportunity to replace obsolete copper POTS lines with a proven carrier-grade VoIP solution to support their customers’ business-critical communications needs backed by an industry-leading technology consortium.

Pleasant Grove, Utah – November 16, 2021 – Alianza, provider of the leading full-stack cloud communications platform for service providers, today announced that Xplornet Enterprise Solutions, the largest rural-focused Internet service provider in Canada, has selected Alianza to be the backbone of its new business cloud communications offering. This new voice-first UCaaS solution allows Xplornet business customers to meet the diverse and changing communications needs of workers in remote, in-office, or hybrid work environments, while also providing frontline workers the advanced solutions they need to communicate more effectively in the digital age.

Pleasant Grove, Utah — November 2, 2021 — Alianza, Inc., announced today that veteran communications industry expert Scott Wharton has joined Alianza’s Board of Directors. Wharton, who serves as Logitech’s Vice President and General Manager of the Video Collaboration Group, brings more than two decades of leadership experience driving and managing rapid and substantial growth at leading-edge communications technology companies.

Pleasant Grove, Utah — October 14, 2021 — Alianza, Inc., announced today a new partnership: Alianza is joining the Calix Partner Program as Calix’s inaugural Elite VoIP Partner to deliver value-added solutions to joint broadband service provider customers. The Calix Partner Community brings together innovators and pioneers who share a common vision for the connected world to enable service providers to rapidly grow their business and accelerate their time-to-market. Calix is also a Technology Ecosystem Partner in the Alianza Partner Network.

Pleasant Grove, Utah — May 17, 2021 — Alianza, Inc., the full-stack cloud communications platform for service providers, has launched its new Business Cloud Communications solution. The solution addresses a clear market need in the service provider product portfolio to expand cloud PBX services by offering business mobility, messaging, and video conferencing. In a 2021 study done by Independence Research, nearly half of businesses surveyed stated they would prefer to add collaboration services to their existing voice solution, and 87% indicated they would prefer to purchase a combined solution from their broadband provider.

Service Providers: Here’s Why You Need a Business Text Messaging Solution

People love texting. According to a CTIA Annual Survey, there were 2.1 TRILLION messages exchanged in 2019. Savvy businesses use SMS to connect, engage with their customers, and digitally transform communications for the markets they serve. With a business text messaging solution, service providers can leverage this powerful communications tool to better serve their customers. Business text...

Pleasant Grove, Utah — March 1, 2021 — Alianza, Inc., the full stack cloud communications platform for service providers, announced today the closing of its acquisition of CounterPath Corporation, a Vancouver-based provider of softphones, cloud meetings, and mobile UCaaS solutions. The combination with CounterPath strengthens Alianza’s ability to deliver the best end-to-end cloud communications platform for service providers. Service providers are now better positioned to win in the rapidly growing and evolving communications market.