Business Text Messaging
SMB customers are seeking out text messaging solutions as consumers prefer texts over calls.
What Is Business Text Messaging?
Enable your SMB customers to reach their end users where they spend the most time — on their smartphones.
As a SaaS application, BTM allows SMBs to use their local or VoIP phone numbers to send and receive SMS and MMS text messages. Businesses can answer questions fast, automate common responses, schedule campaigns and notifications, remind customers of upcoming appointments or late payments, and more!
Market Opportunities for Service Providers
Many consumers not only prefer text messages to phone calls for short exchanges, but also prefer companies that offer text messaging as a communication channel. In fact, almost 63% of consumers would switch to a company that offers it, which means SMBs and enterprises are seeking out text messaging solutions to meet their customers’ expectations — creating a substantial market opportunity for service providers.
Grow Revenue
Sell BTM anywhere — even outside your broadband or voice footprint.
Increase Stickiness
Most SMBs view text messaging as an invaluable customer communications channel.
Sell On Any Voice Platform
Easily reach and sell to a broad range of SMBs on any voice platform.
Proven SMB Interest
82% of more than 500 SMB decision makers said they use or are interested in using BTM.
Bundle or Standalone
Bundle BTM with your existing solutions or sell it standalone.
Easy to Launch
Onboard and text-enable your customers in minutes, without extra equipment or truck rolls.
Why Your Customers Will Care
With Business Text Messaging, SMBs can easily resolve customer inquiries, send reminders, promote events, automate common responses, and more — all from the phone number their customers already know and trust.
